Account Manager

Details on job description / responsibilities:

• Managing existing customers
• Monthly Sales demand forecasting and reporting through sales project management (Funnel Management)
• Prepare activity schedules, activity reports, prospect lists
• Visit clients f2f and set up and conduct virtual meetings
• Sell products / Close deals
• Promote products to (prospective) clients
• Arrange contract and payment details with the client
• Finding potential/new customers in academic and industrial/private sectors
• Build and maintain strong, long-lasting relationships with existing and new customers
• Arrange and do demonstrations/presentations
• Arrange deliveries/installation of products
• Handle clients’ queries in oral and/or written form
• Receive customer orders
• Update records
• Prepare quotations
• Arrange servicing of equipment
• Provide continuous feedback to the PC Manager
• Keep sales records
• Organise and attend conferences/exhibitions
• Keep track of competitors (products/activities)
• Meet sales targets
• Train customers
• Follow-up on customer payments
• Arrange the ordering of equipment
• Arrange equipment for branches and congresses
• Arrange product-related workshops, congresses, and roadshows
• Assist representatives with specific product requirements
• Ensure marketing material for the product is current and available
• Present market related data to the Area Manager & PC Manager for budgeting
• Keep current records on competitive products
• Provide product training to representatives and dealers when required
• Provide product demonstrations when required.
• Develop and execute strategic sales plans to achieve targets and expand customer base
• Always stay up to date with products and software through self learning activities and attending webinars
• Participate in budget planning (unit forecasting).

Job Requirements

Educational Qualification:
Bachelor’s degree in Geology, Physics, Chemistry, Engineering or related field. Master’s or Ph.D. is preferred.

Experience:
Minimum 5 years professional sales experience particularly in scientific or technical products, is essential.

Knowledge / Skills / Other characteristics:
• Excellent communication, negotiation, and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team.

Working conditions & Other Attributes:
• Travel intensively in South Africa
• Own reliable vehicle

Key Performance Indicators:
• 100% Sales target achievement
• Customer Acquisition
• Sales Pipeline Management
• Adherence to sales processes and policies

Your ZEISS Recruiting Team:

Maite Nomthandaso Nakana, Thema Masoga