E-Commerce Customer Support Specialist

Join our team as an E-Commerce Customer Support Specialist and assist online shoppers with their inquiries.

Responsibilities:

• Respond to customer inquiries via chat, email, phone, and SMS
• Assist with order tracking, returns, and refunds
• Recommend products to enhance customer experience
• Keep accurate records and suggest service improvements

Qualifications:

• 1+ year of customer service or e-commerce experience
• Strong problem-solving and communication skills
• Familiarity with Shopify and CRM tools
• Detail-oriented and organized
• Ability to work remotely in a fast-paced setting

Benefits:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance-based incentives
• Work-from-home flexibility

Apply today!