Duty Manager

Headhunters
Makhanda
ZAR 200 000 - 300 000
Job description

Description

Our client in the Hospitality Industry based in Grahamstown is currently looking to employ a Duty Manager.

Salary: R10,000 – R15,000 per month, dependent on experience.


Requirements:

  1. Relevant formal Hospitality qualification is advantageous.
  2. Experience in the hospitality industry essential.
  3. 2 years’ experience in managerial position.
  4. Valid Driver’s License essential.
  5. Customer service-oriented mindset.
  6. Enthusiastic individual with good communication skills.
  7. Ability to work shifts.

Responsibilities and expectations but not limited to:

  1. Oversee daily operations as well as the restaurant.
  2. Restaurant preparation and service – Breakfast, Lunch and dinner.
  3. Manage guest inquiries, requests, and complaints in a professional and timely manner.
  4. Supervise and support hotel staff to ensure high standards of service.
  5. Monitor and maintain guest satisfaction levels.
  6. Address and resolve any issues that may arise during a guest’s stay.
  7. Ensure compliance with hotel policies and procedures.
  8. Assist other departments as needed.

If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.

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