Donation Processing Specialist (Contract)

Donation Processing Specialist (Contract)

Summary: Perform offline gift data entry as assigned for the Payments team.

Responsibilities:

• Support the Payments team in ensuring all manual offline donations are entered quickly and accurately into our database (CiviCRM) as well as small administrative tasks as needed.
• Provide batch summary reports to Finance monthly (END/WMF).
• Update soft credits in Civi monthly for PayPal giving fund deposits.
• Check the weekly flag files from Lock box provider and communicate to stakeholders.
• Printed Check processing.
• Updating any canceled checks in CRM database.
• Send check scans to Engage to create import file and once received – import.
• Perform data entry of manual offline revenue streams, providing data files when applicable to the gift stream such as:
• Complete data entry for Lock Box vendor, matching gifts, and Donor Advised Fund gifts (check gifts).
• Data entry into 3 import files weekly.
• Complete data entry for PayPal Grant DAF EFT gifts.
• Review and update donor information in the database to make sure donor data associated with offline gifts is entered correctly into CiviCRM and that all data is up to date and accurate.
• Coordinate with Gift Processing Specialist and lock box vendor to process offline donations efficiently, accurately, and in a timely manner to ensure a positive donor experience.
• Complete thank you letter mail merges and supply to mail house weekly.
• Assist with other donation processing activities as assigned.

Skills and Experience:

• 2-4 years of experience in fundraising.
• Experience managing a database and comfortable using a CRM.
• Comfortable in Excel and working with a high volume of donations.
• Ability to work with a high degree of autonomy and accountability.
• Organized, efficient, and consistently meets deadlines.
• Detail-oriented and a fact checker.
• Resourceful problem solver who finds ways around roadblocks.
• Ability to maintain confidentiality of donor information.
• A team player with strong communication skills.
• Knowledge of fundraising campaigns.
• Highly motivated and enthusiastic; not easily discouraged.

About the Wikimedia Foundation:

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge.

Equal Opportunity Employer:

The Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply.

Remote Work and Salary:

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in 40+ countries. The anticipated annual pay range for this position is US$36/hour to US$54/hour, depending on location and experience.