Director : Customer Success

Managing Director (ARD-ED05)
Johannesburg, South Africa
Salary: Competitive
Industry: Chemical distribution

Introduction
Our client is seeking a highly experienced Managing Director to lead their operations in Johannesburg.

This role offers an exciting opportunity to shape the strategic direction of a global chemical distributor, serving diverse industries such as automotive, coatings, construction, plastics, asphalt, rail, aviation, filtration, electronics, aerospace and adhesives.

Key qualifications and experience for the Managing Director
- Bachelor's degree in Business Administration, Chemical Engineering, or a related field; MBA or equivalent advanced degree preferred.
- Minimum of 10 years of senior management experience in the chemical distribution industry.
- Alternatively, experience in the coatings, logistics, adhesive, or automotive industries.
- Exceptional relationship building skills with key stakeholders.
- Proven track record in leadership and business growth.
- Strong understanding of financial management.
- Excellent leadership, communication, and organisational skills.
- In-depth knowledge of BBBEE compliance in South Africa.
- Willingness to travel domestically and internationally as required.

Key duties for the Managing Director
- Develop and implement business strategies aligned with the company's mission and long-term objectives.
- Monitor industry trends and innovations to maintain competitive advantage.
- Oversee daily operations, ensuring efficiency and effectiveness across all departments.
- Manage resources, including attracting, hiring, and retaining qualified personnel.
- Ensure compliance with local regulations.
- Work closely with the Financial Manager to ensure budgets are aligned with overall company fiscal targets.
- Maintain and strengthen relationships with key clients, suppliers, and stakeholders.
- Oversee logistics operations to ensure timely delivery of products.
- Develop marketing strategies to promote products and services.
- Ensure adherence to all legal, regulatory, and corporate policies.
- Drive innovation and continuous improvement across the organisation.

Key personal skills
- Strategic thinker with strong business acumen.
- Ability to lead and motivate a diverse team to achieve common goals.
- Excellent analytical and problem-solving abilities.
- Strong crisis management and conflict resolution skills.
- Strong team player.
- Ability to work closely with software / IT service providers.

What sets this company apart
Our client is a global distributor and solution provider that unites technological solutions, commercial expertise and long-standing chemical distribution agreements from various market leaders with decades of experience in process and application technology. They serve diverse industries, offering a broad portfolio that emphasises quality and innovation.
- Strong track record - four record years in South Africa.
- Very low rate of employee turnover.
- Lean operations.
- Global presence.
- Wide product range.
- Sustainability focus.
- Strong logistical network.
- Technical expertise.
- Reliability & Trust: this company has earned the trust of clients by delivering consistent quality, on-time service, and outgoing support.

What's next: Ready to take the next step in your career? Apply now for this exciting opportunity!