Direct Sales Representative

***Please note that the job ad is for the following areas***

• Direct Sales East London
• Direct Sales Port Elizabeth
• Direct Sales Knysna/George/Mossel Bay

Key Responsibilities:

1.Sales and Market Penetration:

• Engage potential customers in target areas for Fixed products (Fibre, FWA).
• Conduct door-to-door sales, community events, and campaigns.
• Ensure no overlap between Direct Sales Teams and Business Partners.
• Achieve or exceed monthly sales quotas.

2.Customer Acquisition:

• Educate customers on high-speed connectivity benefits.
• Complete sales forms and gather necessary documentation.
• Ensure smooth onboarding with clear communication and timelines.

3.Relationship Management:

• Build lasting relationships and provide ongoing support to increase product adoption.
• Act as the main point of contact for customer queries, installation updates, and troubleshooting.

4.Territory Coverage:

• Maximise customer reach in priority zones with high potential.
• Provide daily/weekly market insights on competitors and customer preferences.

5.Feedback and Reporting:

• Track and report daily sales activities, leads, conversions, and customer feedback.
• Submit timely sales reports for performance analysis.

Key Performance Indicators (KPIs):

• Sales Targets: Monthly/quarterly sales performance.
• Territory Coverage: Number of interactions, leads, and completed applications per day.
• Sales Performance: Number of sales, lead-to-activation ratio, and error-free applications submitted.