Digital Project Manager

2024 is a big year for us as we turn 200 years young! We are proud of our long standing history in campaigning for a better world for animal welfare. We were the first to introduce a law to protect animals and have been working hard ever since to ensure that all animals can live free from pain and suffering. Through our campaigns we raise standards of care, and awareness of issues, affecting animals today. Our vision is to one day live in a world where all animals are respected and treated with compassion. And that is what we work towards every day.

Are you an experienced Digital Project Manager thinking about a new challenge in your career? Then we have a fantastic opening at The RSPCA just for you!

The role is a 24 month fixed term contract opportunity, which supports our Digital Transformation team working on key projects within our Animal Journey digital ecosystem. These include introduction of a new veterinary management system as well as looking to leverage the potential of Salesforce to support Animal Welfare. We will look to utilise technology in order to ensure that our processes are able to maximize efficiencies across the Society.

As a Digital Project Manager you will create proactive, enthusiastic and delivery oriented project teams within a matrix reporting structure.

If you are highly skilled at building and sustaining key stakeholder relationships and taking ownership of project delivery and assessing business satisfaction with delivered results then we'd love to chat!

• Working hours: 35 hours / Monday - Friday.
• Hybrid role: Your base will be at Horsham West Sussex or London. Hybrid working isn't a tick exercise for us - we live the values, so you will largely work from home and will attend team meetings in either our Horsham or London hub, as and when required.

We role model our values through our people culture and keep connected through regular / daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go!

Are you ready to be part of our journey and make a difference?

We offer a wide range of benefits to recognise your contributions at RSPCA.

• 35 hour week
• Great Annual Leave benefits - 25 days annual leave on joining increasing each year to a maximum of 31 days (pro rata for part-time)
• Additional Society day around Christmas.
• Flexibility in hours - with the introduction of Core Hours staff can work their 35 hours flexibly across Monday to Friday. Core hours are 10.00am - 15.00 (please note this isn't available for our frontline animal care roles)
• Career development through our in-house Learning & Development training
• Charity worker discounts: Access to hundreds of discounts across many retailers, travel, insurance & cinema tickets.
• Dog friendly offices at our London & South East Hub!

What a day might look like for you

Here at RSPCA we know it's a cliche but no two days are the same. As a Digital Project Manager, you will have a varied workload and we've added a short summary of what a typical day might look like. For a full insight please refer to the attached job description.

• Responsible for project delivery of multi-threaded, large scale deliveries. Ensuring each project is delivered, within the defined governance process, with control and to the expectations of key stakeholders.
• Monitor and report on progress through all stages of delivery, from definition to transition to live operations.
• Create and maintain a well-structured, professional project environment for your project teams.
• Manage the successful delivery of projects on time, to budget and of the right quality using in line with the standard project management methodology.
• Manage expectations of key stakeholders throughout the life cycle of projects - effective communication is key!
• Provide senior management with fully impacted solution options to complex project issues in order to drive timely decision-making.
• Proactively identify and manage project risks; and monitor and drive the resolution of issues.
• Manage cross project dependencies to mitigate risk to the Society.
• Maintain control of the Project scope through an effective change control process, consulting with key stakeholders as necessary.
• Provide strong leadership to project resources, framework partners and consultants, defining work, ensuring deadlines are understood and adhered to and that project objectives are clearly articulated and understood.

What makes a great Digital Project Manager?

• Proven successful delivery of complex enterprise wide change management projects.
• A proven ability to influence, motivate and empower others in order to reach organisational goals, with strong negotiation skills.
• A self starter who can work with a high degree of accuracy and very good attention to detail.
• Proven experience in project management approaches, risk management and the delivery of digital transformational change in complex stakeholder environments.
• Planning, action orientation & results driven – organises and prioritises work, with a clear readiness to make decisions where appropriate, or escalate issues and concerns through proper channels.
• A logical approach to overcoming stumbling blocks that may present themselves throughout the project lifecycle.
• Substantial project management experience including running projects for multiple business functions, in a multi disciplined environment.
• An authentic and engaging communicator you will have extensive experience of stakeholder management, identifying, addressing and resolving differences between individuals and/or interest groups.
• Certification in an industry standard project/programme management methodology such as (MSP, Prince 2 or similar).

Final note from us & good luck with your application!

Please note that this is a 24 month fixed term contract opportunity.

Our first stage interviews will be panel based competency interviews, designed to assess candidates' capability to achieve the objectives of the role. The interviews will take place remotely on the 11th & 12th of December.

Our second stage interviews will be a chance to meet some of the wider team and will be held remotely on the 14th & 15th of December.

We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.

We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible.

We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.

Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.