Digital Campaign Manager

Job types: Full-time, permanent

Job Description

• Project manage a portfolio of around 30 to 40 (mix of small and larger clients) digital marketing clients
• Develop, execute and roll out digital marketing strategies for clients
• Plan and direct client digital marketing campaigns
• Onboard new client accounts monthly
• Source new client growth opportunities and own sales leads
• Achieve sales, upsales and overall growth targets
• Engage with clients on a daily basis
• Deliver client performance reports and provide strategic feedback on campaigns and ensure client performance targets are achieved
• Serves as the communications link between clients and the production teams
• The DCM will be expected to attend regular sales meetings, account management meetings, and training sessions
• This is a hybrid role where the person will work with the clients in totality – in other words, communication as well as production work
• Agency Experience beneficial

• Google Ads experience – all channels (search, display, video etc.)
• Google Analytics experience and understanding.
• SEO experience and good theoretical knowledge.
• Able to easily work within WordPress and understand some default plugins (such as forms, SEO plugins)
• Able to work within the HTML environment (for clients who still have HTML and PHP static sites)
• Client facing.
• Other Google platforms such as Search Console, Data Studio etc.
• Consult with clients.
• Analyse data and trends.
• Keep up to date with industry trends
• Facilitate communication and minimise misunderstandings.
• Communicate with the client, whether by telephone call, email or any other form of communication.
• Make the necessary efforts to prevent the client from cancelling their contracts with the Company.
• Must proactively connect and communicate with clients.
• Build good relationships with clients.

• Excellent communicator
• Fast learner who will be able to hit the ground running
• Able to work unsupervised and function within a team
• Enthusiastic and eager to learn
• Grow a book of clients (new sales and upsales)
• Identify opportunities to grow clients