Deputy Hub Manager

Enterprise and Supplier Development Program

South Africa, June 2023

Role Title: Deputy Hub Manager

Reports to: Hub Manager

Grade: 8

Location: Mogalakwena (Limpopo)

Travel: Regular travel within target geography and to Johannesburg will be required.

Company Background

TechnoServe (www.technoserve.org) is a non-profit, economic development organization with sustained commitment to its 50-year old founding mission to work with enterprising men and women in the developing world to build competitive farms, businesses, and industries. We are business development specialists assisting farmers and other entrepreneurs in 29 countries, increasing their access to information, capital, and markets.

Program Background

TechnoServe has been competitively selected by a large South African corporate partner to deliver Enterprise, and Supplier Development program in South Africa. The initiative offers the opportunity to deliver transformative economic change in South Africa by supporting local enterprises to grow their businesses to the next level.

DUTIES & RESPONSIBILITIES

Leadership, team capacity building and support

• Support the Hub Team Manager with the leadership and governance of the Hub
• Provide capacity building to the Hub Business advisors as required
• Provide oversight and mentorship to the Hub Business advisors as needed
• Support the Hub Team Manager to ensure quality and on-schedule delivery of the program
• Support the Hub Team Manager to ensure quality data collection at the hub
• Drive market development for the ED and SD components of the program
• Prepare and present the results achieved by the hub, at stakeholder feedback sessions when required
• Stand in for the Hub Team Manager, if required due to absence

Strategy development and project management for specific pillar:

• Develop/refine SD and ED strategy for the hub
• Manage all elements of delivering the program, including:
  • Marketing the program
  • Developing / refining selection criteria
  • Managing selection process
  • Delivering training program
  • Diagnosing individual needs of enterprises / individuals in the program
  • Working together with Hub Team Manager, develop mentorship program
• Ensure accurate and real-time data collection and capturing
• Monitor and track progress of SMEs/individuals in the program

Development of curriculum:

• Develop/refine standardized training curriculum for suppliers
• Working together with Hub Team Manager, develop appropriate mentorship program

Direct advisory to SMEs:

• Directly provide regular 1-1 advisory services to SMEs
• Identify and bring in other resources to meet SME needs as necessary

Monitoring and evaluation

• Ensure accurate data is collected and captured
• Report in an accurate and timely manner on the performance of the appropriate pillar on all key metrics
• Ensure all learnings from each wave are incorporated to improve the offering continuously

Demand-side initiatives and partnerships:

• Work closely with the Corporate partner’s local site to have a strategic view of the procurement pipeline
• Identify and develop partnerships with other large buyers in the area
• Organize supplier market linkage days, open days, and other initiatives
• Create opportunities for networking between program pillars

Perform other duties that would be assigned from time to time by the supervisor

REQUIREMENTS

• Bachelor's Degree + 5 years’ experience in business administration, economics, marketing, development, psychology, social work, or related discipline
• Master's Degree + 3 years’ experience within the private sector and/or development spheres
• Extensive, hands-on experience working in SME development
• Previous exposure to Supplier and Enterprise Development work within mining sector or other sectors strongly preferred
• Excellent oral and written communication skills (in English and local language)
• Strong planning and organizational skills
• Knowledge of the South Africa economic, social and development context – at provincial level preferred
• Outstanding interpersonal and communications skills in a multi-cultural environment
• The ability to work independently, adhere to strict deadlines and function effectively as a member of a global team
• Current/past work/living in target geography (province) preferred
• If not currently a resident of the area, it is a requirement to relocate
• Strong commitment and dedication to economic development
• Long-term commitment to the project
• Valid driver’s license

How to Apply

• Qualified and interested applicants should apply via the link on or before 04 July 2023. Please identify the position for which you are applying in the subject line. Only applicants meeting minimum qualifications will be considered or contacted. Applications will be considered as received. No phone calls please.