Dental Administrator

Employment Type: Permanent

Location: Gauteng

Introduction

Our client, a prominent organization in the healthcare sector, is seeking a dedicated and detail-oriented Dental Administrator to join their team. This role involves managing out-of-hospital dental authorizations, handling inquiries, and providing timely feedback to improve operational efficiency and ensure an optimal member experience.

The ideal candidate will have a strong background in dental administration, excellent communication skills, and a proven ability to navigate the complexities of dental coding and member support.

Key Responsibilities

• Assist with out-of-hospital dental authorizations and approvals.
• Handle inquiries and provide detailed and accurate feedback to members.
• Gather and analyze information to ensure smooth administrative processes.
• Maintain high standards of communication, both written and verbal.
• Promote an optimal member experience by addressing issues promptly and professionally.

Minimum Requirements

• Education:
  • Grade 12 certificate.
  • Diploma in an accredited Oral Hygienist program.
  • Active registration with the HPCSA as an Oral Hygienist.
• Experience:
  • Minimum of 2 years in a dental administrative role.
  • Proven experience in dental coding and out-of-hospital dental processes.
• Skills:
  • Human relations and interpersonal skills.
  • Administrative efficiency and organizational abilities.
  • Strong problem-solving and information-gathering skills.
  • Excellent written and verbal communication skills.

Compensation and Benefits

• Competitive salary, commensurate with experience.
• Comprehensive benefits package.

Why Consider This Opportunity?

This position offers the chance to contribute to a highly professional and dynamic environment where operational efficiency and exceptional member service are prioritized. Our client values diversity, fairness, and the growth of their employees.