Debtors Clerk Credit Controller

A reliable Debt Collector is required to contact debtors and claim outstanding debts in as little time as possible; and to create trust relationships with debtors when possible, to avoid future issues. SAGE knowledge required and Credit control experience highly advantageous.

• Matric (minimum) - any Financial Accounting related Diploma or Certification preferred
• 1-3 years' experience as a Debt Collector
• 2-3 years' experience on SAGE
• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Working knowledge of MS Office and databases
• Good at negotiating and persuading
• Confidence
• Good understanding of the legal complexities of loans, payment plans, and interest rates
• Ability to reconcile complex debtors' accounts
• Strong communication skills
• Ability to deal with problematic clients
• Persistence

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors
• Negotiate payoff deadlines or payment plans
• Handle queries or complaints
• Investigate and resolve discrepancies
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay
• Comply with requirements when legal action is unavoidable
• Respond to client inquiries
• Process invoices
• Prepare statements and reports for the company accountant
• Evaluating new credit requests and conducting client credit checks
• Setting up the terms of credit for new clients

This position can be stressful and difficult. A debt collector has to be polite and sensitive towards people whilst remaining committed to their purpose.

• SAGE
• Excel
• Debt collection
• People Skills
• Accounting
• Debtors
• Creditors
• Credit checks

• 2 to 5 years

• Certificate

Established Manufacturing company