Data Centre Technician — Mechanical and Refrigeration

Data Centre Technician — Mechanical and Refrigeration

Company: Teraco
Date: 2023-06-26
Location: JHB East Rand
Job Ref #: DCMRJB1
Industry: Information Technology
Job Type: Permanent
Positions Available: 2

The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA and SLA's are achieved, focused on the mechanical cooling systems and the efficient operation thereof.

Job Description Objectives:

1. Data Centre Management:
   1. Comply to working methods ensuring all SLA and MSA's are achieved
   2. Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
   3. Compliance: Maintain compliance in accordance to all relative policies and procedures
   4. Meet agreed inter-departmental OLA (Operational Level Agreement)
   5. H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice
2. Critical Systems Management:
   1. Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved
   2. Conduct working methods to maintain agreed PUE levels
   3. Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
3. Data Centre Ethics:
   1. Ensure compliance IS maintained incorporating industry best practices
   2. Ensure data centre facilities standards are enforced and maintained
   3. Ensure data centre cleaning standards are enforced and maintained

Job Requirements:

Skills Requirement:

1. Excellent technical abilities
2. Effective communication skills, active listener — ability to understand requirements
3. Proactive problem solver, perform rapid and accurate assessments
4. Ability to work independently, as well as being a positive team player
5. Self-motivated
6. Conducts self professionally, exhibits elevated levels of tolerance and patience
7. Responsible for continued learning and self-development
8. Quick response to potentially critical situations
9. Troubleshoot systems and components to identify root causes of failures
10. Implement corrective actions promptly to mitigate the negative effects of system changes
11. Good Microsoft Office skills

Qualifications and Experience:

1. Refrigeration and Air Conditioning qualification essential
2. Electrical qualification preferable
3. Working knowledge on close control units and their associated controls
4. Chiller and chilled water systems knowledge essential
5. Troubleshooting and fault-finding experience essential
6. Controls knowledge would be advantageous
7. Minimum 5 years relevant data centre experience preferable
8. Good knowledge on Data Centre environments and critical infrastructure systems preferable