Data Analyst

At Nintex, we are transforming the way people work, everywhere.

Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people’s curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration.

About the role :

With over 9,000 customers, Nintex monitors key indicators of customer health to ensure customers continue to get value from their investment in the Nintex Process Platform. We are looking for a candidate to develop a quantitative view of customer operations at scale, develop reporting for key internal stakeholders, and provide timely insights and recommendations to customer-facing roles, including Customer Success Managers, Account Managers, and Senior Leaders across the company.

Your contribution will be :

1. Customer Office Dashboards : To ensure we retain and grow our customers’ use of the Nintex Process Platform, work with our Customer Office Leadership Team to define and update operational dashboards showing key metrics and trends.
2. Monthly Reporting : On a monthly basis, you will work with Finance and Sales Operations to prepare reports showing month-over-month, quarter-over-quarter and year-over-year trends and root cause analysis. You will also provide analysis and insight into variances of KPIs, with associated plans and recommendations as needed.

Other responsibilities include :

• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Locate and define new process improvement opportunities.

To be successful, we think you need :

• 3+ years of data analysis and/or relevant experience.
• Experience with PowerBI and Tableau.
• Familiar with different data sources (Salesforce, Snowflake, SQL Server).
• Experience building data sets in a Power BI environment.
• Proven data analysis and reporting skills.

What’s in it for you?

Nintex employees have the freedom to work how they work best. We are virtual-first across our global workforce. Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including:

• Global Gratitude and Recharge Days.
• Mindfulness and counseling resources.
• Invention/patenting assistance.
• Meaningful recognition.
• Community impact opportunities.
• Multiple tools through which to learn and grow, and an incredible global community.