Data Analyst

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Data Analyst you will work collaboratively with compliance, commercial, data science and data engineering teams to analyse, visualise and explain data to stakeholders at all levels and help achieve business objectives.

You must have a strong grasp of mathematical concepts, proven data wrangling experience and the acumen to drive actionable insights through to implementation.

What you’ll be doing

1. Design, deliver and maintain reporting and monitoring solutions across the entire regulatory space to ensure we are meeting regulatory requirements, including:

   1. Know Your Customer (KYC)

   2. Politically Exposed Persons (PEPs), Sanctions and Adverse Media

   3. Enhanced Due Diligence / Source of Wealth triggers and journeys

   4. AML Risk Rating

   5. Customer Welfare Interaction Programs

2. Developing and performing reviews based on regulatory and internal requirements including analysis of operational procedures and practices

3. Manage the collection, consolidation and governance of compliance data from multiple sources across multiple locations

4. Assist the Regulatory Compliance and Internal Audit teams by extracting data and answering ad-hoc requests for information from regulatory bodies or data for the filing of regulatory returns

5. Work closely with heads of department (AML, Data Protection, Regulatory Compliance, Licensing Operations, Customer Welfare, Betting Integrity) to define key operational metrics and provide regular analysis to help shape our strategies.

6. Work with Country Management and the wider Analytics & Insights teams to assess the commercial impact of regulatory initiatives in their markets, helping them to understand and better manage their risks, and ensure a positive customer experience

7. Work with the Data Science team to help them develop and train AI and machine learning models to mitigate risk to our business and customers

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

1. Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

2. Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

3. Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

4. Exceptional attention to detail, ensuring high standards of quality in all outputs

5. Ability to adapt quickly to changing environments and priorities

6. Educated to degree level in a scientific or quantitative discipline or have at least 2 years work experience in a business intelligence, analytical or finance role.

7. Demonstrable SQL skills to efficiently query, manipulate and transform large data sets

8. Understanding of data warehousing concepts, data modelling, data management and data quality assurance.

9. Experience working with data engineers and architects to define and design datasets

10. Experience with Tableau, PowerBI or other data visualisation tools

11. Experience using data to generate insights and demonstrate their value to influence business decisions

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

1. In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

2. Previous experience in the online gaming or other highly regulated industry

3. Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

4. Understanding of AML principles (KYC, PEPs, Sanctions, Adverse Media)

5. Experience with Databricks, Spark, Hadoop or other big data technologies

6. Experience transforming or analysing data with Python or R

7. Enjoy experimenting with data (a ‘data junkie’)

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

1. Adaptability

2. Ownership and accountability

3. Initiating action

4. Resilience

5. Team orientation

6. Integrity

7. Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

1. We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

2. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

3. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

4. Competitive Renumeration

5. Subsidised Medical Aid or GAP Cover

6. Insurance Benefits (including Group Life and Income Continuation Benefit)

7. Funeral Fund & Funeral Fund Top Up

8. Subsidised Retirement Annuities

9. Employee Incentive Plans

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!