Czech speaking Chat Consultant job – Competitive salary + benefits – Johannesburg, South [...]

Are you ready to embark on an exciting career with a leading eCommerce company in the heart of Johannesburg, South Africa? We’re searching for a talented Czech speaking Chat Consultant to join a leading international eCommerce company and provide exceptional support to their customers. If you’re passionate about eCommerce, customer service, and communication, this job is tailor-made for you!

Your key job responsibilities as the Czech speaking Chat Consultant in Johannesburg, South Africa will include:

• Provide real-time chat support to customers, assisting with inquiries, orders, and product information
• Resolve customer issues and concerns efficiently and professionally
• Become an expert in their product offerings to provide accurate information and recommendations
• Assist customers with online purchases, payment inquiries, and order tracking
• Handle multiple chat conversations simultaneously while maintaining quality support
• Ensure that all interactions reflect their commitment to exceptional customer service

Requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa:

• Proficiency in spoken and written Czech is essential
• Previous customer service or chat support experience is a plus
• Excellent written communication skills in both Czech and English
• Strong critical thinking and problem-solving abilities
• Comfortable using chat platforms, eCommerce systems, and communication tools
• Collaborative attitude and a desire to contribute to the team’s success
• Willingness to work in shifts, including evenings, weekends, and holidays

If you meet the above requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa, we would like to hear from you! Please send your CV through to contact@languagerecruiters.com today!