Cyber Security Operations Specialist

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

Provide direction, plan, oversee, execute, analyse and measure, and report on various cyber security operations functions. Ensure centralised and dedicated cyber security technologies and operations functions operate at the right level of maturity, are effective and optimised. Ensure operations functions adequately support TIH’s information & cyber security outcomes. Ensure operations functions produce relevant measurements and metrics to support TIH’s cyber & information security decisions. Ensure operations functions continue to mature and adequately adapt to the changing threat landscape.

Responsibilities

1. Information Security: Lead in detecting and analysing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure. Ensure, through appropriate planning, execution, oversight of implementation and management of centralised and dedicated operations, TIH is able to appropriately identify, protect, detect, respond and recover to information & cyber security threats.
2. Operations Management: Supervise others working within established operational systems. Participate and take ownership during information & cyber security incident response activities, and specifically as it pertains to cyber security operations.
3. Risk Management & Analysis: Ensure the organisation is not exposed to undue risks by using risk management systems to achieve specific goals within a designated area of the business. Maintain visibility of emerging information & cyber security threats and trends, and adjust operations activities to best defend against such threats.
4. Operational Compliance: Maintain and renew a deep knowledge and understanding of the organisation's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Identify patterns of non-compliance with the organisation's policies and procedures, and take appropriate action to report and resolve these.
5. Insights and Reporting: Prepare and coordinate the completion of various data and analytics reports. Provide input on cyber security operations metrics and indicators. Report on key cyber security operations metrics and indicators to management and colleagues.
6. Stakeholder Engagement: Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment.
7. Operational Procedure Development: Contribute to the drafting of operational procedures, and related guidelines within an area of expertise to meet defined key principles and ensure compliance with external requirements.
8. Cyber Security Project and Program Governance: Clarify roles and responsibilities within the project team and ensure project compliance with the organisation's wider program and/or portfolio management decision-making structures and processes.
9. Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
10. Continuous Improvement: Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

Education

Grade 12/ SAQA Accredited Equivalent (Essential). Relevant industry certifications, such as Security+, CEH, MSCE, MCSA or equivalent (Essential). University degree in an information technology or related domain (Advantageous).

Experience

2 or more years experience in information/cyber security, preferably with specific experience in security operations role. (Essential).

Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.