Customer Service Consultant

Join our dedicated team at Christian Art, Vereeniging, a leading provider of Christian books, gifts, and resources. We are passionate about sharing faith-based materials that inspire, educate, and uplift our customers.

Job Description

We are seeking a compassionate and knowledgeable customer service consultant to join our team. In this role, you will be responsible for providing exceptional customer service to our valued customers.

Key Responsibilities

1. Assist customers with product inquiries, recommendations, and purchases.
2. Maintain a deep understanding of our product offerings, including books, gifts, and other Christian resources.
3. Handle customer queries and concerns with professionalism and empathy.
4. Manage transactions, returns, and exchanges efficiently.
5. Support the team with various administrative tasks as needed.

Qualifications

1. Strong knowledge of customer service.
2. Excellent communication and interpersonal skills.
3. Fluent in English and Afrikaans.
4. A passion for providing outstanding customer service.
5. Ability to work effectively in a team-oriented environment.
6. Previous retail or customer service experience is preferred.