Customer Service Agent - Graveyard Shift - Airline Campaign

Listing reference : click_Listing
status : Online
Apply by : 3 April

Position Summary

Industry : FMCG & Supply Management
Job category : Supply and Demand
Location : Cape Town
Contract : Permanent
Remuneration : market related
EE position : Yes

About Our Company

Clicks is on the hunt for a Supply Chain Assistant.

Job Description

JOB OBJECTIVES

1. To order inventory based on SKU forecasts to maximize inventory availability.
2. To create and distribute DC to store specific allocations to maximize inventory availability.
3. To collaborate with the planner on inventory exceptions (short / late deliveries, reasons for out of stocks, etc.) and assist with resolving the issues to maximize inventory availability.
4. To liaise with the relevant stakeholders (DC, Vendors, Stores and Category etc.) to resolve replenishment queries to maximize inventory availability.
5. To provide on-going updates to the planner on promotional stock flow to ensure inventory availability for promotions.
6. To support and assist the planner with ad hoc inventory related requests.
7. Generate and collate information and then apply sound business thinking to provide the category team with insights to assist the team to plan and manage the category effectively.
8. To place new line, promotional and pipe fill orders and/or other ad hoc orders to ensure inventory availability for promotions.

Minimum Requirements

EDUCATION :

Essential : Diploma in Purchasing / Business Management
Desirable : B degree - Financial / Retail Management

Job Experience

1-3 years Planning experience in retail or other related working environments
Desirable : FMCG experience

JOB RELATED KNOWLEDGE

1. Knowledge and understanding of planning & buying process including stock flow and stock availability.
2. Knowledge of planning systems and variables.
3. Knowledge of supply chain processes.
4. Knowledge of financial planning.
5. Knowledge of assortment management and range reviews.

Job Related Skills

1. Analytical and numerate.
2. Well-structured and organised.
3. Good communication skills.

JOB RELATED COMPETENCIES

1. Deciding and Initiating Action.
2. Working with People.
3. Planning and Organising.
4. Delivering Results & Meeting Customer Expectations.
5. Following Instructions and Procedures.
6. Achieving Personal Work Goals and Objectives.
7. Coping with Pressures and Setbacks.