Customer Service Agent (GAP Insurance) - 23411

Gap Insurance Customer Service Agent required at an established insurance company in Florida.

Duties & Responsibilities

• Liaise with policy holders and brokers.
• Customer care relating to GAP Cover products & processes.
• Change policy information.
• Swap or add members/dependants.

Minimum Requirements

• RE 1 or RE 5 (NOT NEGOTIABLE).
• Knowledge of ICD 10 Codes preferred - (ability to determine if a specific ICD 10 code is a PMB or not).
• Medical Aid or GAP Cover insurance experience.
• Good communication skills in English.
• Good customer service skills.

Desired Skills

• Customer Service.
• GAP Insurance.