Customer Care Consultant

Exceed Human Resource Consultants

Western Cape

ZAR 300 000 - 400 000

Job description

Reference: 10156 MLR Consultant: Michellele RouxJob Description:

Customer service – processing orders, handling all correspondence, selling products/services, processing goods returned, handling customer queries, etc.
General assistance – counting stock, assisting in warehouse, etc.
Attention to detail and close communication with Sales Manager/Technical Advisor with regards to pricing related to East Africa.
Ability to work on strict turnaround times with regards to customer feedback.
Ability to be proactive with all relevant internal departments to offer products either due to out of stocks or alternative options.

Qualifications:

Grade 12.
Computer literacy (MS Word, MS Excel).
Excellent communication skills (Afrikaans and English).
Excellent telephonic skills.
Excellent customer service skills.
SADC experience.
5 years relevant experience.
Experience and understanding of shipping into Africa and documentation requirements.
SADC or East Africa experience.
SAP working knowledge.
5+ years’ experience in marketing/sales/customer service environment.

How to Apply:

Email your comprehensive CV to exceedhr@exceed.co.za.
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
We reserve the right to only conduct interviews with candidates of choice.
Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.