Customer Care

Customer Care

Cape Town

Regular

MERIEUX NUTRISCIENCES

As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer our customers a wide range of testing and innovative solutions dedicated to preventing health risks related to food, environment and consumer goods. External growth has been a key pillar of our history with more than 40 acquisitions completed in the last 10 years.

If you want to contribute to an inspiring long-term purpose, to be part of a fast-growing company in a high-value market with significant build-up opportunities, and to grow in an entrepreneurial and warm environment, join us!

YOUR DAY TO DAY LIFE

We are looking for a Customer Care professional in 7 WARRINGTON ROAD, CLAREMONT, CT, WESTERN CAPE 7708 ZAF. Your mission will be to:

Act as the primary contact for assigned accounts and coordinate related technical support activities for clients, ensuring best-in-class service to the clients of Merieux NutriSciences range of services.
A general knowledge of food testing methods and scientific processes is required, obtained from a minimum diploma in Microbiology (or similar), Food Science/Tech, or Chemistry. Practical experience in a commercial laboratory will be an advantage.
Act as the liaison between the lab and assigned clients to provide seamless service.
Excellent communication and problem-solving skills are required.
Working hours include shift work: 08:00 am - 16:30 pm and 09:00 am - 17:30 pm.

To apply, please send your CV to za-careers@mxns.com and quote “Customer Care - CT” in the subject line. Closing date for applications is Thursday, 04 July 2024 at 12:00 pm.
The advertised position is an EE position and we welcome applications from people with disabilities.
Only shortlisted candidates will be contacted. Should you not hear from us within 14 days, please consider your application unsuccessful.

YOUR PROFILE

A general knowledge of food testing methods and scientific processes is required, obtained from a minimum diploma in Microbiology (or similar), Food Science/Tech, or Chemistry. Practical experience in a commercial laboratory will be an advantage.

WHY JOIN US?

• Contribute to an inspiring Public Health purpose, supported by long-term and visionary shareholders.
• Have an impact on our strategic pillars built on 50 years of experience and expertise.
• Be part of a community of enthusiastic and skilled individuals who love co-building together and serving a purpose bigger than themselves.
• Be welcome as you are in a diverse and open-minded environment rich in singularities and differences.
• Grow within an international group of more than 8200 fantastic team members, with plenty of opportunities to learn and share.

Ready for the journey?

To apply, please click on the 'Apply now' button.