Crisis management and hostage negotiation officer

KIMS International (Pty) Ltd (Kidnapping Incident Management Services)

A subsidiary of TSU Group Holdings (Pty) Ltd

ABOUT US

KIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.

THE ROLE

This is a unique opportunity for a motivated and career-minded Security Professional (CPO/Tactical Response) to further your career in the fast-growing private security industry, specialising in crisis management and hostage negotiation. You will gain invaluable experience under the guidance of senior consultants, be exposed to real-world scenarios, and receive hands-on training to develop essential skills that will enable you to handle high-risk situations with professionalism, empathy, critical- and strategic thinking.

KEY PERFORMANCE AREAS

1. Kidnapping & Incident Management: Work closely with senior consultants, observing and assisting during all stages of kidnapping and incident management, from initial assessment to resolution.
2. Case Documentation: Organise and maintain case files, ensuring accuracy and confidentiality at all times.
3. Research and Analysis: Conduct research on global kidnapping trends and best practices in crisis management to support decision-making.
4. Client Communication: Assist in liaising with clients, government agencies, law enforcement, and other stakeholders to facilitate effective communication throughout the crisis management process.
5. Participating in Training Exercises: Participate in simulated exercises and training sessions to hone your negotiation, communication, and problem-solving skills.
6. Continuous Learning and Development: Actively seek opportunities for learning and skill development, attending workshops and training programs to enhance your understanding of crisis management principles.

THE PERSON

• Highly resilient
• Works well under pressure
• Critical thinker
• Attention to detail
• Methodical
• Excellent listening skills
• Ability to adapt to change
• Innovative
• Well-developed emotional intelligence
• Empathetic
• Works well in a team but can work independently
• Self-starter
• Tenacious
• Patient
• Excellent verbal and written communication skills
• Professional conduct
• Confident
• Desire for continuous learning and development
• Good computer skills (Word/PowerPoint/Excel/TEAMS)
• Driver’s licence
• South African citizen

Age: 26 - 40 years old

PLEASE NOTE:

• By applying for this position, you agree to a Criminal Check
• Credit Check
• Polygraph
• Psychometric Test