Crisis management and hostage negotiation officer

KIMS International (Pty) Ltd (Kidnapping Incident Management Services)

A subsidiary of TSU Group Holdings (Pty) Ltd

ABOUT US

KIMS International is a leading firm specialising in the management of kidnapping incidents and hostage situations worldwide. With a team of seasoned professionals, we provide comprehensive support and strategic guidance to individuals, families, corporations, and government agencies facing such crises. Our services encompass crisis response, negotiation, risk assessment, and post-incident support, with a focus on ensuring the safety and well-being of all involved parties.

THE ROLE

This is a unique opportunity for a motivated and career-minded Security Professional (CPO/Tactical Response) to further your career in the fast-growing private security industry, specialising in crisis management and hostage negotiation. You will gain invaluable experience under the guidance of senior consultants, exposed to real-world scenarios, and receive hands-on training to develop essential skills that will enable you to handle high-risk situations with professionalism, empathy, critical- and strategic thinking.

KEY PERFORMANCE AREAS

1. Kidnapping & Incident Management: You will work closely with senior consultants, by observing and assisting them during all stages of kidnapping and incident management, from initial assessment to resolution, gaining insight into their decision-making processes and techniques.
2. Case Documentation: You will be responsible for organising and maintaining case files, including relevant communications, reports, and documentation, ensuring accuracy and confidentiality at all times.
3. Research and Analysis: Conduct research on global kidnapping trends, relevant legal frameworks, and best practices in crisis management, providing valuable insights to support decision-making and strategy development.
4. Client Communication: Assist in liaising with clients, government agencies, law enforcement, and other stakeholders, under the guidance of senior consultants, to facilitate effective communication and collaboration throughout the crisis management process.
5. Participating in Training Exercises: Participate in simulated exercises and training sessions designed to simulate real-life kidnapping scenarios, honing your negotiation, communication, and problem-solving skills in a controlled environment.
6. Continuous Learning and Development: Actively seek opportunities for learning and skill development, attending workshops, seminars, and relevant training programs to enhance your understanding of crisis management principles and techniques.

THE PERSON

• Highly resilient
• Works well under pressure
• Critical thinker
• Attention to detail
• Methodical
• Excellent listening skills
• Ability to easily adapt to change
• Think on your feet
• Innovative
• Well-developed, mature emotional intelligence
• Empathetic
• Works well in a team but has the ability to go it alone.
• Self-starter.
• Tenacious
• Patient
• Well-developed communication skills verbal & written (emphasis on professional business communication)
• Excellent command of the English language
• Professional conduct
• Confident
• Curious mind and desire for continuous learning and development
• Highly presentable and well groomed.
• Good computer skills, at minimum intermediate level (Word/PowerPoint/Excel/TEAMS)
• Driver’s licence
• South African citizen

Age: 26 - 40 years old

PLEASE NOTE:

By applying for this position, you agree to:

• Criminal Check
• Credit Check
• Polygraph
• Psychometric Test