Creditors Clerk - Remote for UK

Job Title: Remote Creditors Clerk

Salary: R26,000 - R30,000 per month

Position Type: Remote

Role Overview:
We are looking for a detail-oriented and proactive Creditors Clerk to join our finance team. This remote position focuses on managing trade credit accounts, reducing debtor balances, and ensuring timely customer payments. You will interact directly with customers over the phone, use software tools to manage accounts, and assist in maintaining the financial health of the organization.

Key Responsibilities:

1. Customer Communication:
   • Proactively contact customers by phone to follow up on overdue accounts and secure payment commitments.
   • Build and maintain strong customer relationships, addressing queries and resolving payment disputes promptly.
2. System Management:
   • Use Sage 50 to identify overdue accounts, send statements, and track account updates. (Training provided.)
   • Leverage Orderwise to locate contact information and send missing or updated invoices. (Training provided.)
3. Payment Assistance:
   • Send payment links or provide payment details to customers for settling balances.
   • Ensure accurate and timely processing of payments, maintaining comprehensive records.
4. Team Collaboration:
   • Collaborate with the finance team to escalate unresolved accounts, providing clear and organized notes.
   • Participate in regular team updates to monitor debt recovery progress and address key issues.
5. Reporting:
   • Monitor and report on the status of debtor accounts and recovery efforts, highlighting potential risks or delays.

Key Requirements:

1. Experience:
   • Proven experience in credit control or debt recovery, particularly via telephone communication.
2. Skills:
   • Excellent communication and interpersonal skills, with a professional and confident telephone manner.
   • Strong organizational skills and exceptional attention to detail.
   • Ability to handle challenging conversations calmly and effectively.
3. Technical Knowledge:
   • Familiarity with Sage 50 is advantageous (training will be provided).
   • General proficiency with financial software and systems is a plus.
4. Work Ethic:
   • Self-motivated, capable of working independently in a remote environment.
   • Comfortable managing multiple tasks and meeting deadlines.

If you are a motivated professional who thrives in a structured and collaborative finance team environment, we invite you to apply and contribute to our continued success.