Credit Controller – SSCC

Senior Credit Controller

Maintain an effective and professional credit control system.

Prerequisite

• Minimum of 5 years Credit Control Experience in the Insurance Industry

Competencies

• Able to demonstrate experience within Credit Control in the Insurance Industry
• Computer literate
• Excellent skills in Microsoft Word and Microsoft Excel
• Excellent communication skills
• Must have the ability to prioritize
• Accuracy / high attention to detail
• Must be able to take initiative
• Must be able to identify and solve problems
• Must have exceptional interpersonal skills
• Excellent communication skills, both written and verbal
• Strong diary & time management skills

Main Duties and Responsibilities

Risk Management

• Plans and initiates strategies for premium collections
• Ensure that tight credit control is maintained on all outstanding insurance premiums through coordination of all collection activities
  • Ensures prompt collections
  • Correct payment allocations
  • Account reconciliations
• Where required, initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion
• Conduct market surveys and identify changes in the insurance industry

Operations

• Monitors and controls the outstanding premium book
• Compiles, disseminates and monitors implementation of collection policies, procedures and FSB regulations
• Ensure that compliant brokers are loaded
• Analyses arrear premiums monthly
• Ensures strict and continuous follow-up of outstanding premiums
• Regularly reviews non-performing brokers in terms of late payments and plans/strategies for recovery of those premiums
• Handles debit order recalls and forced collections
• Performs other duties that may be assigned from time to time
• Prepares operational analysis of monthly results & trends

Client Service

• Handles queries and feedback to internal/external customers
• Continuously improves service delivery in terms of service level agreements and optimizes performance management
• Develops relationships with clients and sales through ongoing communication
• Optimizes business process efficiency

A consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.