A vacancy exists for a Credit Controller, based at Life St Georges’ Hospital, reporting to Lorna Van Rooyen, Reception Supervisor. The successful candidate should have strong business acumen and the ability to coordinate, implement and sustain the credit control process through empowering and influencing.
Critical Outputs
Ensuring accurate and efficient administration of the credit control function at Hospital level
Ensure all accounts are followed up in accordance with the working protocols.
Managing all Private accounts on Hospital level, and securing sufficient funds to manage the financial risk
Managing all Insurance accounts, securing Letter of Guarantee and/or sufficient funds while patient is still in hospital.
Assist with Pre-payment estimates for acute and planned private admissions.
Manage requesting of patient documentation and PAIA requests
Assisting with the admission process of PVT, COID and Foreign patients to ensure correct carriers are applied.
Develop sound relationships with both internal and external customers including patients, Insurances, doctors and private patients.
Compliance with working procedures and quality requirements.
Effective verbal and written communication skills.
Requirements
Qualification – Grade 12
Credit control experience will be an advantage for this position
Experience in a healthcare environment would be an advantage
Ability to work within a pressurized environment is critical.
Understanding of the private healthcare industry, its challenges and role players would be an advantage.
Computer proficiency.
Competencies
Problem-solving, analysis and judgement
Attention to detail
Resilience
Engaging diversity
Verbal & written communication skills
Influencing skills
Building relationships
Customer responsiveness
Organisational awareness
Action orientation
Excellence orientation
Ethical behavior
Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.