Credit Controller

• Knowledge of relevant computer applications
• Knowledge of customer service principles and practices
• Knowledge of administrative procedures
• Numeric, oral and written language applications
• Interpersonal skills
• Communication skills verbal and written
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Data collection and ordering

Responsibilities:

• Release orders within the credit limit/COD orders once payment is received.
• Controllers to put accounts on hold on the 1st day of the new month.
• On-hold reports for various entities to be done after payment allocations daily and reports mailed to executives and Sales Representatives.
• Continuously following up on overdue accounts daily.
• All claims to be resolved within the current month on all entities.
• Controllers have 24 hours to resolve queries and follow up on supporting documents.
• All processing e.g. payments, allocations of payments, adjustment, credit notes, contra to be done before month-end.
• All entities to balance with the cashbook clerk and make sure all payment allocations are correct and done in the correct period.
• Submitting statements to customers on the 2nd day of the new month.
• Exporting of statements to be saved on the shared finance folder done, no later than day 3.
• Ensuring that all customers received statements, invoices, and delivery notes monthly.
• Assist and prepare for audit requirements.
• Daily, weekly, and monthly forecasts to be uploaded.