Credit Controller

Job Overview

Credit Controller required in Century City, Cape Town.

Are you an experienced Credit Controller who has managed high volumes of accounts and a strong background in debt collection?

Our international client based in Century City is seeking a dynamic individual where you’ll play a key role in ensuring timely payments, reducing outstanding debts, explaining customer statements, and maintaining strong client relationships.

The ideal candidate will have a proven track record in credit control, exceptional communication skills, and the ability to work efficiently in a fast-paced environment. If you’re detail-oriented, results-driven, and thrive in a high-pressure setting, we want to hear from you!

This is a hybrid role working four days a month at the office.

Requirements:

• Matric or relevant qualification advantageous
• 5-10 years working experience as a Credit Controller
• Microsoft Office experience
• Good communication skills
• Ability to work independently and as a team
• Ability to recognize issues and use initiative to identify and discuss proposed solutions
• Excellent communication skills to deal with clients and Directors
• UK Office hours: 09:00 – 18:00 & 10:00 – 19:00
• Hybrid working – good internet access is essential

Duties and Responsibilities:

• Managing 3000 – 3500 accounts
• Automated arrears sweep every two weeks
• Manual sweeps every 6 months
• Meet deadlines on credit control and reporting
• Attend to direct debt schedule
• Process invoices and periodic charges
• Reach consensus with clients regarding realistic and suitable payment plans
• Attend to 30 days up until 120 days accounts
• Advise directors of accounts being handed over to the solicitors
• All correspondence with solicitors on breach files
• Attend to inbound/outbound calls on accounts to obtain payment
• Attend to telephone payments
• Attend to debtor queries and assist in rehabilitating their accounts
• Converse with clients and directors
• Respond to all email enquiries (both receipts and personal mailbox)
• Manual arrears reports for PM’s when requested