Credit Analyst

Tasks

ABOUT US

At Mercedes-Benz Financial Services South Africa (MBFS SA), we pride ourselves on our reputation for service excellence and our care in providing flexible, innovative and tailor-made finance and insurance solutions. Mercedes-Benz Financial Services is a leading captive automotive financial services provider, operating in 40 countries as the global financial services arm of Mercedes-Benz Mobility.

To achieve our goal of being the first-choice provider of vehicle financial products and services, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn.

THE OPPORTUNITY

We currently have an exciting opportunity for a Credit Analyst to join our Credit team. This role takes credit operations to a whole new level, encouraging you to exceed business needs and work in a collaborative team who are just as passionate as you to provide exceptional experiences.

ABOUT THE ROLE

To prepare and assess credit applications for Retail Small Business and Retail Private customers while adhering to the MBFS SA prescribed credit policies and risk parameters within the agreed KPI target range. Ensure a high focus on brand, customer, dealer, external service providers and stakeholders’ relationship management by ensuring effective and efficient communication. To support the company strategy of achieving projected operating plan and targets without compromising risk to the organisation.

WHAT DO YOUR DUTIES ENTAIL?

1. Credit Assessment: Assess, analyse, evaluate and recommend course of action for credit applications based on customer financial data including payment history, proof of income, financial statements and bank statements analysis to determine the borrower’s credit worthiness. Making decisions and recommendations within prescribed policies, authority limits and risk criteria.
2. Business Relationships: Build and maintain strong business relationships with relevant stakeholders throughout the value chain i.e., Dealers, MBFS employees, MBFS Management Team and External Stakeholders.
3. Collaborative Initiatives: Liaison with both internal & external customers by having regular meetings, providing advice & recommendations on applications, ensuring excellent service levels are maintained & company core values are adhered to and ensure that timeous feedback is provided.
4. Ad Hoc Responsibilities: Ad Hoc responsibilities as required, for e.g., reporting and taking part in projects.

Qualifications

WHAT ARE WE LOOKING FOR?

Our mission at MBFS SA is to provide a consistently outstanding brand and customer experience through outstanding preparation, attitude and teamwork. Our purpose is to create an effortless experience by providing ease and convenience in all our interactions with others.

In order to achieve our goals and be part of our team you will demonstrate the following:

Attributes:

• Professionalism
• Self-confident
• Self-management
• Must be Detail Oriented
• Ethical Conduct and Integrity
• Ability to prioritise and multi-task
• Assertiveness
• Strong analytical skills
• Decision making ability
• Team player with a positive, pro-active “can do” attitude
• High emotional intelligence and ability to excel under pressure
• Provide superior customer service
• Knowledge of relevant prevailing legislation and regulations governing the credit industry

In addition, we look for the demonstration of the following key Skills:

• Computer Literacy (MS Office)
• Analytical Skills
• Presentation Skills
• Written & Verbal Communication
• Problem Solving Skills
• Interpersonal Skills
• Organisational Skills
• Teamwork
• Negotiation Skills
• Strategic Thinking Skills

SPECIFIC KNOWLEDGE

• Knowledge relating to Credit lending principles in Retail Credit environment for Passenger Cars and Vans.
• Ability to provide superior customer service.
• Knowledge of relevant prevailing legislation and regulations governing the credit industry.

REQUIRED COMPETENCIES

• Customer Service Orientation
• Adaptability
• Pro-Active and Positive “can do” Attitude
• Assertiveness
• Ability to perform and excel under pressure
• Business and Financial Acumen
• Time Management

QUALIFICATIONS & EXPERIENCE

• 2 to 3 years’ working experience within Financial Service Industry in vehicle and asset finance environment.
• Grade 12 and 3 years relevant qualification (M+3).
• Retail Credit and Lending experience advantageous.
• NCA Accreditation.

Mercedes-Benz Group of Companies South Africa is proud to be an equal opportunity employer. All qualified applicants will be considered, however the following will apply:

• Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002;
• Division’s Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998.
• As part of the recruitment process, shortlisted candidates should be willing to undergo an Assessment Centre.

CLOSING DATE: 02 February 2025

Strictly no CVs will be considered sent via email. The email address provided is only for queries on this specific requisition.