Corporate Sales Administrator

Job title: Corporate Sales Administrator

Job Location: Western Cape, Cape Town

Deadline: March 01, 2025

An opportunity is available for a passionate and hardworking team player who wants to start their career in an Administrative role within the Corporate Sales Department.

Primary Daily Operational Duties Client Facing:

• Manage the corporate inbox and Engager CRM inbox
• Existing Key account management
• Stock consolidation lead

Secondary Duties:

• Onboarding and assisting clients via telephone, email, and the Corporate mailbox
• Checking stock availability on systems (Oracle/RMS, website, Pattern, WMS, and Qlik sense)
• Process manual quoting and invoicing as required
• Payment clearance to Finance and follow up where necessary with regards to urgent orders
• Ensuring frequent follow up gets shared with clients regarding their orders
• Ongoing daily contact via email/telephonic with the DC Corporate team
• Assist with complaints and liaise with clients when orders are short delivered or clients receive damaged goods
• Assist in the absence of team members when necessary

Daily Operational Duties With DC Corporate Team:

• Assessing the Teams shared consolidation sheet after transfers processed by the DC Corp team
• Store stock consolidation lead with DPD follow-ups daily
• Check stock availability on systems should it be filled via Retail
• Report outstanding stores and provide updated feedback to the Operations/HO Comms team
• Ensure Teams sheet is updated in a timely manner
• Bi-monthly meetings with DC/HO Corp team for open discussion
• Daily operational duties with Outdoor apparel/equipment and Fashion Planning/Buying team

Shipping Dates – Local And International:

• Liaise with outdoor Planners/Buyers to confirm shipping dates for incoming stock
• Bi-monthly meetings with Sumaya and the Men’s and Ladies outdoor Planners
• Scrutinize Weekly Shipping and factory delivery date reports

Daily/Weekly Duties Reporting:

• DC & DPD – Weekly query report for both HO/DC Leadership and Team to share and update on improvement areas

Requirements:

• Matric is essential
• A relevant tertiary qualification preferred
• Proficient in Microsoft Office
• Working knowledge of CMS is an advantage
• Meticulous with strong numerical ability
• An orderly and well-thought-out work approach
• Confident and professional with strong interpersonal skills
• A valid driver’s license is preferred

Competencies Required:

• An effective communicator with excellent English written communication skills
• An effective team player
• Results & Deadline focused
• Ability to make sound decisions and solve problems
• Resilient and tenacious in a fast-paced environment
• Ability to prioritize and manage time effectively
• Methodical, detail-oriented, and accurate
• Proactive, innovative, passionate, committed, self-motivated, driven, and trustworthy

Seniority Level:

• Entry level

Employment Type:

• Full-time

Job Function:

• Sales and Business Development

Industries:

• Retail