To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications:
Minimum Qualifications
Secondary / High school / A levels / Matric
National Certificate in Banking (NQF5 FAIS Aligned Qualification)
Experience:
Branch Operations
3-4 years previous branch banking experience understanding the bank's laid down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.