Client Liaison officer - Food Ingredients -Marketing

Responsibilities

• Develop and maintain strong relationships with clients and key stakeholders.
• Conduct regular business reviews to assess client satisfaction and identify areas for improvement.
• Identify and communicate sales opportunities within key accounts to the sales team.
• Promote additional products and services to existing clients.
• Meet client relationship targets and KPIs set by the Commercial Director.
• Collaborate closely with sales representatives to support client needs.
• Address and resolve client concerns efficiently to maintain high service levels.
• Conduct client satisfaction surveys and reviews to gather feedback.
• Keep management informed about client developments and ensure sales representatives are updated on any changes.
• Generate and pass qualified leads to the sales team, ensuring follow-up on progress.

Requirements

• Matric (or Certificate or Diploma in marketing).
• Relevant experience in marketing, client relations, or a similar role in a food manufacturing environment.
• A marketing qualification is advantageous.

If you are a results-driven professional with a passion for client engagement and business growth, we invite you to apply and become a valuable part of our dynamic team!