Clerk: Inventory

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world’s leading logistics and mail company.

We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

At DHL Supply Chain South Africa, we’re looking for…

Inventory Clerk

Job Purpose

• Maintain stock integrity within the warehouse and reconcile all stock differences to minimize loss to the company. Ensure the procedures pertaining to all functions within the Stock Control Department of the Distribution Centre are conducted with the utmost professionalism to ensure a smooth transition between principals and the company. Continuously strive to improve the Physical Inventory process.

Key Responsibilities

• Control and coordinate PI program within the warehouse, including all put-a-ways checked for correct placement.
• Monitor daily/weekly/monthly the level of short picks and short ships and take corrective action.
• Plan, coordinate and supervise monthly stock counts.
• Reconcile stock write-offs to all 999 write-off locations on a daily, weekly, and monthly basis. Investigate daily stock discrepancies and maintain stock integrity through the process of adjustments following authority levels.
• Record and file all stock adjustments.
• Plan and conduct a client stock age once a month and report in format agreed with the client.
• Identify stock quality issues such as packing, expiry date, or pack set-up, and report and resolve appropriately with the client.
• Investigate, give feedback, and resolve all stock quality issues as identified by the client.
• Manage all frozen/held stock ensuring client requests are documented and conducted appropriately and as per agreed procedure.
• Set-up and maintain pack data in the system. Ensure Item master integrity is correct and validated at least twice a year.
• Set-up and maintain all pack put-a-way preferences to ensure optimum placement and operational efficiencies.
• Set-up and maintain system storage locations to optimize stock and operational requirements.
• Draft Stock Control procedures in line with generic company processes as agreed centrally. Agree and amend processes where appropriate as dictated by local depot conditions.
• File and maintain updated procedures for record purposes.
• Audit procedures for compliance and report on non-compliance and put forward recommendations.
• Report stock write-off daily/weekly/monthly in agreed format.
• Report statistics of Perpetual Inventory conducted.
• Provide daily/weekly/monthly KPI on stock integrity.
• Independently check and reconcile all receipts as to stock received per tally sheet and receiving document. Check input captured as to pack, quantity, production/expiry date.
• File Receipt documents appropriately for ease of retrieval.
• All write-offs to 999 locations must be supported by a duly authorized write-off voucher giving explanations, etc. These are filed for ease of retrieval in the event of a query.
• Investigate and clear any stock movement or balance queries that may result between Client and DHL. Forward documentation/copy of stock movements to Client.
• Set-up and maintain pride basic pack data.
• Investigate and clear all SIT discrepancies for shorts/extras/crosses or damages as reported/identified by depots or from the factory.
• Manage the destruction of stock process ensuring that client requirements are met.
• Ensure all stock destroyed is authorized for destruction and a record is kept.
• Maintain sound housekeeping and ensure appropriate hygiene levels are maintained in destruction and repack areas.
• Recover and repack damaged stock where appropriate and in line with Client policy to minimize damage write-off.
• Check GRA returns and reconcile to GRA put-a-way report. Authorize returns to be put back into stock.
• Monitor GRA stock age and ensure no aged stock is brought back into the warehouse.
• Contribute to the site continuous improvement agenda.
• Follow standard operating procedures.
• Be actively involved in supporting changing initiatives.
• Active involvement for all stock take preparations and the physical stock count.
• Check daily stock levels.
• Verify correct stock being picked.
• Check all loads packing list with physical pallets picked is matching.
• Compiling documents for shuttling.
• Complete daily check sheets on trailers used for shuttling.

Qualifications & Experience

Education

• Matric.
• Certificate/diploma in Inventory Management.

Experience

• 3-5 years of experience working in warehouse/logistics environment.
• 3-5 years of experience working in inventory environments.
• Excellent communication and interpersonal skills.
• Team player.
• IT literate.
• Analytical approach to problem-solving.
• Ability to work within a team.
• Literacy and Numeracy.
• Ability to follow work procedures and safety rules.
• Ability to read, understand and follow directions/instructions.
• Knowledge and experience of the SAP WM system.

DPDHL Core Competencies & Skills

• Ability and flexibility to work shifts.
• Ability to work within a rapidly changing environment.
• Must have good knowledge of all admin processes.
• Must have a high level of understanding of all machinery, equipment, and vehicles on site.
• Open communication - positive work environment and feedback - manage team dynamics.
• Develop relationships - maintain a positive environment and work ethic.
• Understand and focus on customer requirements.
• Solves problems and initiates solutions.
• Embrace the change process and produce innovative ideas.
• Maintains effective relationships with customers.
• Develops and delivers high quality/innovative products, services, or solutions.
• Focuses on customer needs and gains their commitment.
• Gains management/colleague support to meet customer needs.
• Ensures strategies/plans are aligned and reflect others’ views.
• Develops strategies/plans aligned to broader organizational strategy.
• Communicates strategy.
• Establishes clear, challenging and achievable objectives.
• Aligns resources and the organization within own area of responsibility to achieve objectives.
• Regularly reviews and communicates progress against objectives and adjusts as needed.
• Champions continuous improvement and innovation.
• Inspires results and respect by empowerment, accountability, recognition, and rewards recognizing the contribution of others.
• Provides employees, colleagues, and business partners with candid and regular feedback.
• Provides employees with development opportunities.
• Supports employees with career opportunities.
• Inspires others to develop themselves.
• Conveys a clear sense of personal goals and values.
• Actively seeks feedback to improve performance.
• Develops new skills and modifies behaviors based on feedback.
• Takes personal responsibility for career and development.

Languages

English - verbal and written.