Chief Technology Officer (CTO)

The overall responsibility is to drive growth and strategic renewal in IT by transforming an organization’s traditional analog business into digital ones. The incumbent will put a special focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes. He / She will serve as an established digital leader and will have the skills to influence at every level, imparting digital knowledge and skills in a constructive, empowering, and collaborative way. The incumbent will work closely with our COO and other Exco members to ensure driving force behind their organization's digital transformation.

Responsibilities:

1. Drive digital innovation and serve as a cross-functional change agent.
2. Set and implement digital strategy by working with cross-functional partners to map and transition traditional processes to digital ones.
3. Be a digital evangelist, championing the use of digital technology and practices to engender a digital mindset from the top down.
4. Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem.
5. Measure ROI on digital projects, fine-tuning approaches as needed to ensure we're investing in the right tools and resources.
6. Develop a clearly defined and compelling digital strategy for the company’s future.
7. Ensure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment, resource allocation, and execution.
8. Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, marketing channels, and business models.
9. Own and centrally monitor the digital innovation project portfolio.
10. Build, manage, and continue to grow an internal digital innovation ecosystem.
11. Identify new tools – AI, digital, CRM – that can support, enhance, and improve our solutions.
12. Work closely with HR to attract and retain top talent, and to build digital capabilities across the company.

REPORTING:

1. Monthly feedback to EXCO to IT deliverables and alignment.

INNOVATIVE & TEAM PLAYER:

1. Be able to work independently with minimal supervision.
2. Build and maintain supportive relationships with both internal and external stakeholders.

RELATIONSHIP MANAGEMENT:

1. Work with various stakeholders across the organization to understand data requirements and apply technical knowledge of data management to solve key business problems.
2. Build and maintain positive relationships with all clients and service providers.
3. Be able to explain technical concepts to non-technical business leaders.

TIME MANAGEMENT:

1. Devote the whole of your time, attention, and abilities during working hours to the discharge of your duties.
2. Work concurrently on multiple projects to deliver value to the business.