Chief Operating Officer | Umhlanga

Chief Operating Officer | Umhlanga

Join this boutique asset manager as a COO. The successful individual will be responsible for a broad level of operational duties that range from hands-on day-to-day management of all staff, providing strategic advice, identifying, and executing existing and new operational systems and processes within this firm. The COO will oversee the company’s full business operations and report to the CEO of the group of companies, implementing business strategies and optimizing the organisation’s operational capabilities.

Responsibilities:

• Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency.
• Assessing and enhancing the efficiency of internal and external operational processes.
• Leading and motivating staff to achieve sales and organisational objectives.
• Overseeing the recruitment process to attract the best candidates and reduce employee turnover.
• Mentoring and inspiring employees to key into the vision of management.
• Establishing policies that improve and promote company vision and culture.
• Evaluating company performance and recommending strategies to improve results.
• Collaborating with management and other stakeholders to build and grow AUM and carry out other business-expanding strategies.

Further Operational Duties:

• Analyse Processes.
• Human Resources.
• Project management (IT, Software, Internal capacity, Record Keeping, Electronic Systems, Staff performance and accountability).
• Streamline and improve all processes at the company.
• Measurement of all staff KPI’s.
• Identifying risks and compliance shortfalls and improving thereof.
• General company Governance.
• Strategy – Execute an operational strategy in line with the company goals, targets, and vision/values.

Qualifications & Industry Exposure:

• Commerce Qualification.
• RE1/RE5 – Advantageous.
• 5-10 years of operational management experience within investments, wealth, or Asset Management.
• Exposure to implementing new financial planning systems & CRM software.

Skills & Proficiencies Required:

• Leadership.
• Conflict Management.
• People Management.
• Out of the box thinker.
• Dependable.
• Reporting Skills.
• Deadline-Oriented.
• Critical Thinking Skills.
• Problem Solving Skills.
• Planning and Organizing.
• Excellent Communication Skills.
• Persuasiveness.
• Influencing and Leading.
• Delegation.
• Teamwork.
• Negotiation.
• Adaptability.
• High Stress Tolerance.
• Critical Thinking and Problem Solving Skills.
• Project Management.
• Business Management.
• High-Level HR Duties.