Chief Operating Officer

Our esteemed client, a leading strategic outsourcing partner in the South African facilities management sector, is seeking a Chief Operating Officer with specialized experience in Facility Management, particularly in Contract Cleaning. This role involves strategic planning, leadership, and the continuous enhancement of operational processes, ensuring both profitability and business growth. The COO will be responsible for delivering the company’s security and hygiene services efficiently, meeting client expectations, and adhering to all relevant regulations.

Requirements:

• Bachelor’s degree in Business Administration, Security Management, or a related field (Master’s degree preferred).
• Extensive experience in a senior operational role within the FMCG industry, specifically in Facility Management - Contract Cleaning.
• Proven track record of managing large teams and complex operations.
• Strong knowledge of risk management and regulatory compliance.
• Experience in financial management, including budgeting and financial reporting.
• Leadership: Ability to inspire, lead, and manage a large, diverse team.
• Strategic Thinking: Ability to develop and implement long-term strategic plans.
• Client Focus: Strong client management skills with a focus on building lasting relationships.
• Problem-Solving: Ability to quickly identify issues and develop effective solutions.
• Communication: Excellent verbal and written communication skills.
• Project Management: Ability to manage multiple projects simultaneously.
• Technology Savvy: Understanding of security technologies and their application in operations.

Duties:

• Operational Leadership
• Client Management
• Risk and Compliance Management
• Financial Management
• Human Resource Management
• Strategic Planning and Execution
• Technology and Innovation
• Crisis Management
• Reporting and Analysis
• Key Performance Indicators:
• Client satisfaction and retention rates.
• Operational efficiency and cost management.
• Compliance with legal and regulatory requirements.
• Employee performance and retention.
• Financial performance against budget.
• Successful execution of strategic initiatives.

Application Process:

If you have not heard from us within 3 months of applying, please consider your application unsuccessful. Only online applications will be considered. You will be directed to our database service provider, Ditto Jobs. Please complete your application in full. Shortlisted candidates will be contacted.

By submitting your application, you give consent and authorise Elchemie to undertake collection, processing, and further processing of your Personal Information for the purposes of potentially securing employment.