Chief Information Officer

The successful applicant will be appointed as the Chief Information Officer (CIO) of a micro insurer and authorised financial services provider based in Cape Town, South Africa. The successful applicant will be reporting to the Chief Executive Officer (CEO).

Summary: Roles and Responsibilities

IT Strategy

• Develop and implement the overall IT strategy aligned with the organization's business goals.
• Ensure that technology initiatives support and enhance the overall business strategy.

Information Security

• Oversee the development and implementation of strategies to protect the organization's information assets. This includes cybersecurity measures, data privacy, and compliance with relevant regulations and standards.

IT Governance

• Establish and enforce IT policies, procedures, and standards.
• Ensure that IT practices align with regulatory requirements and industry best practices.
• Provide guidance on IT governance to support overall corporate governance.

Digital Transformation

• Lead efforts to leverage technology for digital transformation. Identify opportunities to use technology to improve business processes, enhance customer experiences, and drive innovation.

User Support and Training

• Ensure that end-users receive adequate support and training to effectively use IT systems.
• Address user concerns and feedback to improve the overall user experience.

Business Continuity and Disaster Recovery

• Develop and maintain plans to ensure business continuity in the event of IT disruptions or disasters.
• Implement strategies to minimize downtime and data loss.

Essential Requirements

• Grade 12 or similar qualification is essential.
• BSc/BA in Computer Science or related field.
• ±5 years as a CIO with strategic alignment
• Minimum 3 years of leadership and managerial skills.
• Minimum 5 years IT work experience required.
• Computer literacy: Proficient in Microsoft Office, especially Excel at an advanced level.
• Fluent and proficient in English, additional language(s) will be advantageous.

Skills and Competencies

• Excellent Communication skills and the ability to interact with users and explain technical concepts in a clear manner.
• Function well under pressure, time management, problem-solving and creativity, critical thinking, and decision-making abilities.
• Ability to work independently as well as the ability to work well in a team and collaborate with other IT professionals.
• Function under pressure, have professional presentation and approach, detail orientated, high ethical standards, a desire to learn and the ability to work to strict deadlines.