Cellular Credit Consultant

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Unit's profitability.

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit.
• Action the contracts applications process in line with required process.
• Deal with customers in a customer-centric manner.
• Effective self-management and teamwork.

Minimum Requirements

• Matric.
• 1 – 2 years working experience in the retail industry.
• Contracts Services product knowledge.
• Risk management.
• MS Office Proficiency.
• Written and verbal communication skills.
• Interpersonal skills.

Skills & Knowledge

• Management Information Systems.
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM, AVS, PayJoy & Vumatel.
• Credit Services Sales Acumen.
• In-depth knowledge of IC Policies, Practices, Processes, and Procedures.
• IC Business Operating Model.
• Expressed and implied ethical responsibilities.
• Teamwork.
• Customer Service orientated.
• Attention to detail.
• Telephone etiquette.
• Target driven.

Application Process

• Submit a comprehensive application package including:
• Detailed Curriculum Vitae (CV).
• Applications are accepted until 25 September 2024.
• Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

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Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

Industries

Retail