Business Process Engineer

What you will be doing:

To drive strategic and tactical aspects of discovering, validating, documenting, and communicating business-process-related knowledge through modelling, simulating and analysing current and future states, focusing on complex business outcomes using technical expertise, in line with the business strategy.

This position requires an experienced person who has a solid understanding of Enterprise Business Processes and business analysis. Assessing, analysing, optimising, documenting, implementing and testing end-to-end enterprise business processes of a multi-skilled team.

Be able to interact with the business community at all levels, from facilitating design workshops and conducting end user training to leading presentations to senior management and executive.

To work with stakeholders throughout the organisation; to build a holistic view of the organisation’s strategy, processes, information and information technology assets. The Process Engineer links and aligns the business mission, strategy and processes of an organisation to its information technology strategy.

He or she documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient, sustainable, agile and adaptable manner.

To bring business needs, capabilities, technology and process together in an efficient and effective manner. The Process Engineer has mastered the industry recognised knowledge areas for Process Engineering and works at the highest levels of abstraction, ambiguity, and complexity within the organisation.

Performs business analysis tasks to connect information, technology, processes and business needs in varying levels of detail within an area of speciality; and can perform all process engineering tasks at both ends of the detail spectrum.

Transactional banking products, and experience in enterprise credit, collections, client & product risk management is a preference. Must have worked on agile projects, understanding of the SAFe framework, and the use of agile tools like Jira and Confluence and process mapping tools like Aris. Experience in applying process modelling standards such as BPMN.

What we are looking for:

1. Completed IT / BSc degree or other related fields
2. 7-10 years’ experience as a Business Process Engineer involved with assessing, mapping and optimizing business processes.
3. Experience in facilitating workshops with business users (up to executive level).
4. Must have strong experience in process analysis.

The candidate must have the following:

• Six Sigma Green Belts
• Business analysis
• TOGAF or any Business architecture experience or qualification will be an added advantage
• Proven track record for process improvements
• Banking experience.
• Knowledge of and exposure to business process transformation, including process enabling and integrating technologies:
• Business Process Reengineering
• Workflow / Workflow management / Process automation
• Business Rules Engines (Business Rules Processing)
• Enterprise Application Integration
• Business Intelligence, Analytics and Reporting