Business / Data Analyst (Retail)

The principal objective of this role is to support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions and insights to:

• Provide reporting for contract governance
• Challenge and drive the business forward to deliver continuous improvement

QUALIFICATIONS:

Educated to degree level or equivalent.

EXPERIENCE:

Minimum of 3 years experience in a related field, i.e., data visualization and analytics, working with businesses to shape their business strategies, improve operational efficiency and performance. Experience in a retail environment is desirable.

Consolidation of data from multiple data sources.

Internal and external stakeholder management enabling delivery of business objectives.

REQUIRED ABILITIES AND APTITUDES:

Skills and Knowledge:

• Reporting / Dashboard Tool (Power BI or Tableau) – Good knowledge and experience required.
• MS Excel – Must have demonstrable skills either through certification or experience; preferably Advanced Level.
• MS PowerPoint – Must be able to summarise data analysis to communicate key messages in an engaging manner.
• MS Word to enable report writing.

• Sound knowledge of business models, preferably in a retail environment.
• Able to assimilate new information quickly and understand business impact.
• Ability to present analysis and insights as required, both internally and externally to individuals and groups.
• Well-developed inter-personal skills to enable team working and a customer-oriented approach.