Business Analyst/Project Manager

About the job Business Analyst/Project Manager

(Office-Based)

Job Description

We are looking for a team-oriented Business Analyst/Project Manager to join a new software venture with the excitement of a start-up and the backing of an established company. Our mission is to provide technology-based solutions that enable our clients to sell prepaid tokens (Airtime, data, electricity, vouchers etc).

The Business Analyst/Project Manager Role

The manager role is a highly customer-focused position that will be committed to partnering with customers to complete software implementations. Our emphasis is on creation, creativity, accountability, and innovation.

The role works with people inside and outside the organisation to define and document requirements in briefs, to drive the creation and acceptance of the subsequent cost estimate, and then to manage the implementation of that brief.

Primary Responsibilities

1. The Business Analyst/Project Manager will be responsible for leading and managing the implementation of projects that will enable our customers to integrate and sell our products (Pinned/Pinless vouchers, Electricity vouchers, Gaming vouchers, etc).
2. Gather, clarify, and prioritize requirements (understand what product the customer wants to integrate, test, and comply with).
3. Coordinate and facilitate all activity within the organization to ensure successful delivery of their projects (Typically involving an API integration to allow the customers to sell our prepaid products).
4. Communicate the results to other leaders while working closely with the technical team.
5. Act as a liaison, facilitator, and consultant to customers and the team.
6. Translate current state into business requirements.
7. Lead a delivery team (which could be in or outsourced) and clients through the implementation process.
8. Produce clear, concise, written requirements.
9. Serve as subject matter expert (Prepaid Tokens) when it comes to Engineering and technical solutions.
10. Test the solution implemented by the customer to comply with the compliance.
11. Demonstrate strong business analysis skills, with a background in business analysis required.
12. Facilitate and coordinate meetings effectively.
13. Lead several projects at once that have a common strategic goal.
14. Adopt a flexible approach, willing to wear multiple hats if needed.

Candidate Profile

The ideal candidate will demonstrate the ability to capture the current state of the customer businesses and map out processes to implement solutions to our customer's complex business issues. The Business Analyst/Project Manager will have a customer-centric mindset, exemplary communication skills, and exceptional business acumen to understand our customer's needs.

A superb attention to detail and the ability to process large amounts of information will ensure our ideal candidate's success in this role. They will be able to organise information and communicate progress in a logical framework for all business stakeholders.

The ideal candidate will be intellectually curious with an immense capacity to learn about our customers and must be comfortable in a fast-paced environment.

Qualifications

1. PMI PMP/PRINCE Certified (preferred)
2. Expert knowledge in PPT, MS Project, MS Word, Excel, Visio
3. QA experience is a plus
4. Sales Support Experience a plus

Behavioural Competencies

1. Personally organized
2. Detail and task oriented
3. Self-confidence to make decisions and to escalate only where necessary
4. Solution finder
5. Self-motivated
6. Ability to work under pressure
7. Analytical
8. Structured and analytical thinker able to quickly grasp and manage business problems
9. Ability to structure open-ended problems into a logical sequence
10. Written - Logical and structured mindset that can be translated into written formats
11. Excellent interpersonal skills with the ability to communicate with diverse groups at all levels
12. Ability to listen actively by summarising, asking clarifying questions, and interpreting

Remuneration

R650 000- R1.3M per annum