Business Analyst/Product Expert

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We create and deliver a holistic suite of Protection Solutions for retail customers that meet their every need in a simple, easy and intuitive way. Our vision is to be our customer's first choice to sustain, grow and protect their prosperity.

As Protection Proposition Expert, you form part of a cross-functional team within the broader Retail Protection Delivery Team and are expected to collaborate with Feature Analysts and System Architects to craft the high-level business requirements to assist the Product Owners in the translation of their vision and strategy into tangible and measurable outcomes. You will play a central role in the success of the Retail Protection Delivery Team. Our Proposition includes but is not limited to Life, Disability, Severe Illness and Funeral Cover. You will be expected to have a deep understanding of these products, the associated processes across all the customer journeys and the technology landscape that enables the proposition.

The Retail Protection Delivery Team is a dynamic unit within OMix. The team applies customer-focused design thinking, agile and lean development methodologies, and continuous delivery practices.

Key Results Areas:

1. Assists the Product Owners in executing their strategy, vision, objectives, and product roadmaps.
2. Provide thought leadership and assistance to the PO's in designing optimal business solutions based on fundamental business design principles and concepts.
3. Craft high-level business requirements.
4. Collaborates with the teams of Feature Analysts, Business Analysts and System Architects in the analysis, design and implementation of the business requirements.
5. Break Features into stories, including agreeing acceptance criteria.

Role and Experience Qualifications:

1. Relevant tertiary education in Business, Commerce, or Information Systems.
2. At least five years relevant experience with regards to Protection Propositions.
3. A significant volume of business knowledge and awareness.
4. Knowledge and experience of agile methodology and frameworks like Scrum, Kanban, Scaled Agile (SAFe) etc.
5. Knowledge and experience in using tracking and collaboration tools such as Jira, Miro and TFS.
6. Knowledge and experience of typically used Agile techniques such as User Story mapping, ATDD, TDD, etc.
7. Good Communication Skills.
8. A passion for protection business.
9. Business acumen.
10. Strong sense of ownership and delivery.

Skills

Competencies

1. Action Oriented
2. Business Insight
3. Cultivates Innovation
4. Drives Engagement
5. Drives Results
6. Ensures Accountability
7. Manages Ambiguity
8. Manages Complexity

Education

Bachelor Of Business Science In Information Systems

Closing Date

13 January 2025, 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.