Business Analyst Lead

Job Description

Hello Future Business Analyst Lead (TTS)!

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa's number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

This Business Analyst Lead vacancy is within the Treasury and Trade Solutions business unit.

To analyse, document and update business requirements for product processes, procedures, and systems to manage Business Analysts in the provision of reviewing, evaluating and analysing user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.
Are you someone who can:

• Control expenditure and identify process improvements to contain and reduce costs.
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
• Responsible for requirements planning, analysis and solution proposal, leading Business Analysts to fulfil the requirements components.
• Responsible to deliver requirements packaging, verification, and management through the Business Analysts.
• Lead the provision of change support in the delivery of business analysis.
• Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.
• Analyse business operations to determine opportunities for improvements.
• Oversee business case development (i.e., research, data collection) as completed by Business Analysts.
• Review current state processes and identify problem areas.
• Evaluate user needs to create systems solutions that support overall business strategies.
• Validate test plans to ensure test strategies involve appropriate integration and process components.
• Monitor testing process to ensure that business results are adequately tested with minimal risk.
• Execute test cases.
• Install and maintain systems and provide support to end users.
• Oversee the compilation of test scripts and audit the test results.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
• Develop an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Educate others and make suggestions for improvements.
• Network and participate in specialist risk forums where required.
• Review Business Analysts deliverables prior to distribution to ensure accuracy and quality.
• Support and design Business Analysts deliverables and new ways of working.
• Carry out Business Analyst planning and resource allocations.
• Represent Business Analysts on various change forums.
• Communicate with various business stakeholders, obtaining sign-off on projects.
• Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
• Administer projects, prepare updates, and implement all phases for project to achieve all project objectives.
• Collaborate with product houses and business to prioritise and rationalise projects/ initiatives and manage integration where required.
• Determine resource requirements and identify resources with appropriate skill sets to complete the project.
• Manage implementation of projects across relevant product house, business units or segments.
• Identify and analyse risks and develop mitigation plans.
• Ensure due diligence is undertaken prior, during and post project implementation.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Develop and implement an area operational plan in achievement of Business objectives.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Display and encourage an appreciation of teamwork and inclusivity.
• Manage team performance in achievement of business objectives.

Are you someone who can:

• Review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives.
• Provide guidance and support to team members.
• Perform a quality assurance role with colleagues.
• Communicate regularly with business around progress with regards to the user requirement/functional specification and processes (Managing Expectations).
• Provide information which contributes to building training manuals/material Interacting and maintaining good relationships with business stakeholders (business users, change management resources, developers, testing and training teams).

You will be an ideal candidate if you:

• Bachelors Degree in Computer Science/ Commerce with Information Systems or Engineering required.
• Post Graduate Degree in related field preferred, Certification or Diploma in Business Analysis with an accredited provider.
• 5 to 8 years experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level.
• Previous experience within Investment Banking preferred.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working.
• Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

09/04/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.