Business Analyst

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About the Role:

The Business Analyst role will support our new Client Information Management (CIM) function, ensuring the completeness, quality and compliance of client data in the Capitec group. The CIM function will be responsible for the design and orchestration of the operational aspects of client data management, particularly the business processes and client journeys to manage and remediate client information. The CIM function will also maintain technical standards and policies relating to client data.

The role will interact primarily with data analysis functions, onboarding and product teams, operations and compliance, and understanding of the various compliance obligations for financial services clients would be advantageous.

What You Will Be Doing:

• To optimise business efficiencies made possible by automation, digital, information and communications technologies through systematically analysing and defining business requirements and functional specifications.
• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as a conduit between stakeholders from the business, Technology and the product team.

Our Ideal Candidate Has:

Minimum:

• 7+ years working experience as a BA in a wide variety of situations, contexts and complexities. Must be capable of using a variety of techniques and completing business analysis tasks independently.
• Internal: Completion of BA School of Learning Level 4
• Business and data analysis
• Understanding of business processes and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration
• Project Management principles and relevant development lifecycle experience
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal:

• Banking Industry Knowledge

Education (Minimum):

• A relevant tertiary qualification in Business Analysis

Skills:

• Analytical Skills
• Interpersonal & Relationship Management Skills
• Communication Skills
• Facilitation Skills
• Planning, Organising and Coordination Skills

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg