Business Analyst

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title: Global Business Analyst

Kantar's Worldpanel division is searching for a dynamic, collaborative and experienced Business Analyst to join our global Project Management organization. This is an incredible opportunity to be a part of our exciting vision for the future!

Role's Mission

We're looking for a Business Analyst to join our Global Operations PMO to transform how we manage our Operations processes and panels for our customers to enable consistency and efficiency across our global markets. Working alongside multiple multi-functional teams and partners, you will be responsible to define the processes and requirements to transform from the current to future state.

If you're looking for a chance to apply your critical thinking, business analysis knowledge and experience into making a difference and inspiring fellow team members and partners to see the big picture- you're the type of candidate we're looking for!

Key Outcomes

• Audit and review the end-to-end operational processes to map the current state and define the future state opportunities.
• Help to improve performance, efficiency and stability by documenting and defining the business problem using data and metrics.
• Support requirements gathering and definition on projects to improve our operational and commercial capabilities.
• Write well thought out, clear and detailed user stories with acceptance criteria and communicate to different partners.
• Support project management and Operational teams globally to assess potential solutions and support project delivery ensuring that business requirements are delivered as specified.
• Brief Product owners and developers on your requirements and work closely with them to create realistic plans to deliver against the deadline.
• Contribute to the establishment of standard methodologies for business analysis processes.
• Establish and nurture collaboration with Product and Operations Business Analysts and Product Owners.

Key Capabilities (Responsibilities)

• Develop analyses and documentation in a collaborative way, communicating effectively and efficiently with Operations business as usual and project teams.
• Understanding of agile Project Management methodologies and software development processes.
• Understanding operational needs as they relate to a potential business change or transformation.
• Good facilitation skills coupled with analytical ability to elicit critical information.
• Good communication skills, with an ability to translate data into actionable insights.
• Able to appropriately challenge what, why and how things are.
• Use decision analysis methods to define the problem and formulate the requirements or processes.
• Able to define needs and solutions using problem-solving techniques.
• Gathering, identifying, and documenting operational functional and non-functional requirements.
• Ability to handle multiple activities simultaneously, prioritising tasks to meet goals.
• Supporting the Operations teams with process mapping to establish best practices.
• Collaborative and adaptable with the ability to work effectively within different cultural and technical environments.
• Inquisitive, with critical thinking, and demonstrate genuine passion for consumer behaviour.

Your Background Will Ideally Look Like This...

• Minimum of 2-3 years of business analyst experience.
• Possesses full business proficiency in English (B2 Level Minimum).
• Thorough approach to business analysis.
• Experience in generating process documentation and reports.
• Ability to support the management of story backlog, story refinement and testing.
• Knowledge of ADO, Jira, Microsoft suite of tools, and modelling tools (Visio, LucidCharts).
• Experience within any of the following: market research, operations, technology, or retail.

Why Join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.