Branch Manager

The Legends Agency
Hoedspruit
ZAR 400 000 - 500 000
Job description

Branch Manager

Hoedspruit R35 000 per month.


Transport & Transfers Company seeks a Branch Manager responsible for overseeing all business operations.

The ideal candidate should have strong administrative and managerial skills, a proactive approach, and a focus on fairness and consistency in managing people and processes.

Experience in managing-, scheduling and dealing with Independent Contractors (Freelance drivers) is a must have.

Minimum Requirements:

  • Matric/Grade 12
  • 5+ years of managerial experience with direct reports
  • Experience in disciplinary action
  • Proficient in MS Office (Excel intermediate level)
  • Excellent English (verbal and written)
  • Code B driver's license
  • South African citizen
  • Strong interpersonal and communication skills
  • Proven operations management experience

Advantageous:

  • Qualification in Transportation or Business Management
  • Experience in fleet and driver management
  • Knowledge of business reporting, rate negotiations, and booking systems
  • Experience in managing-, scheduling and optimizing a fleet of vehicles
  • Experience in managing-, scheduling and optimizing a drivers corps
  • Experience in advanced business reporting
  • Experience in rate calculations, discussions and negotiations.
  • Experience in a booking system for travel or transportation system(s).
  • Experience in managing-, scheduling and dealing with Independent Contractors (Freelance drivers)

Key Responsibilities:
People Management:

  • Manage leave, working hours, and overtime within legal parameters
  • Ensure adherence to company policies
  • Oversee performance management, staff development, and multi-skilling

Client Service:

  • Maintain high standards for vehicle cleanliness and driver professionalism
  • Proactively manage client relationships
  • Handle complaints swiftly and professionally

Operations:

  • Ensure fleet is maintained and utilized efficiently
  • Monitor fuel, maintenance, and fleet costs
  • Keep accurate tracking of fleet movements and staff timekeeping

Financial Management:

  • Oversee financial claims, invoicing, and branch expenses
  • Ensure proper handling of petty cash and staff allowances
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