Transport & Transfers Company seeks a Branch Manager responsible for overseeing all business operations.
The ideal candidate should have strong administrative and managerial skills, a proactive approach, and a focus on fairness and consistency in managing people and processes.
Experience in managing-, scheduling and dealing with Independent Contractors (Freelance drivers) is a must have.
Minimum Requirements:
Matric/Grade 12
5+ years of managerial experience with direct reports
Experience in disciplinary action
Proficient in MS Office (Excel intermediate level)
Excellent English (verbal and written)
Code B driver's license
South African citizen
Strong interpersonal and communication skills
Proven operations management experience
Advantageous:
Qualification in Transportation or Business Management
Experience in fleet and driver management
Knowledge of business reporting, rate negotiations, and booking systems
Experience in managing-, scheduling and optimizing a fleet of vehicles
Experience in managing-, scheduling and optimizing a drivers corps
Experience in advanced business reporting
Experience in rate calculations, discussions and negotiations.
Experience in a booking system for travel or transportation system(s).
Experience in managing-, scheduling and dealing with Independent Contractors (Freelance drivers)
Key Responsibilities: People Management:
Manage leave, working hours, and overtime within legal parameters
Ensure adherence to company policies
Oversee performance management, staff development, and multi-skilling
Client Service:
Maintain high standards for vehicle cleanliness and driver professionalism
Proactively manage client relationships
Handle complaints swiftly and professionally
Operations:
Ensure fleet is maintained and utilized efficiently
Monitor fuel, maintenance, and fleet costs
Keep accurate tracking of fleet movements and staff timekeeping
Financial Management:
Oversee financial claims, invoicing, and branch expenses
Ensure proper handling of petty cash and staff allowances