Bookseller (100 Hour) Shop 1131 Mall Of Africa, Johannesburg, Gauteng

VACANCY NOTICE

POSITION: Bookseller (100 Hour)

REPORTING TO: Store Manager

STORE: Shop 1131 Mall Of Africa, Johannesburg, Gauteng

Our philosophy is to provide our customers with choice and value.

Bargain Books is one of the biggest book retailers in South Africa, with over 80 stores and growing rapidly. We are the winner for best bookseller of the year 2019, 2018, 2017, 2014, 2013, and 2011.

We believe in hard work and entrepreneurial thinking within a dynamic, sales and service-oriented environment. We aim to provide our customers with superior service and value for money through our passion for books and people.

Purpose of the job:

As a bookseller, you will receive and unpack stock, categorize books, and merchandise stock for the customer. You will also focus on customer service, ensuring the customer receives excellent service by meeting their needs. You will build your book knowledge every day to foster strong relationships with customers, driving up sales.

Main Responsibilities

1. Customer Service – Offer assistance to every customer entering the store with a friendly and positive attitude.
2. Housekeeping – Keep the store clean and tidy.
3. Merchandising – Ensure all window displays and in-store displays are attractive and eye-catching, changing them every two weeks. Check that the bestsellers are in stock and on display.
4. Stock Management – Assist the manager in measuring and controlling shrinkage.
5. Security – Be alert and aware of non-shoppers/shop lifters.
6. Book Knowledge – Constantly build your knowledge of the books in the store.
7. Sales and Upselling – Build relationships with potential customers, upsell and cross-sell, push promotions, and recommend substitutes and alternative books and other unique products.
8. Admin and Control – Handle cash up, credit card checks, wage payout, shortage reports, supplier payout, attendance register, email communication, gift vouchers, etc.

Qualifications required for this role:

We are looking for an energetic and well-presented salesperson who is physically strong and healthy. You need a minimum of a matric and preferably have experience in retail or a sales environment. You could be starting out in your career and have a marketing qualification, a degree in English literature, Communications, Journalism, or other qualifications that will benefit your career in a bookstore.

You will gain people skills, be empowered with knowledge, and be exposed to merchandising, promotions, sales techniques, the publishing industry, authors, etc., which will set you up for your future career.

The successful applicant will have the following attributes:

• Fully bilingual
• Neat and well-presented
• Above-average communication skills
• Positive and friendly attitude
• Knowledge of books and willingness to learn
• Sales skills
• High level of computer literacy
• Physically strong and fit
• Ability to work well under pressure
• Good follow-through and commitment
• Ability to work well with a team with commitment and support
• Prepared to work long hours and alternate weekends.

Benefits:

• Book Discount
• Incentivized targets
• Group Retirement Annuity
• Medical Insurance
• Employee Birthday Gift

Applications and CVs should be addressed to Nicole Judd at recruitment@bargainbooks.co.za with “MALL OF AFRICA 100 HOUR BOOKSELLER” stated in the subject heading.

Closing date: 17 March 2025

NB: Only successful candidates will be interviewed. If you have not heard from us after the closing date, please regard your application as unsuccessful.

Preference will be given to candidates who will add to the diversity of our organization.