Maintaining brand integrity and product safety whilst performing risk mitigation.
Contributing towards the category strategy, ensuring innovative and safe products of consistent quality.
Developing high-quality products using cutting-edge technical innovation that adheres to the company's brand values of quality, freshness, innovation, inspiration, food safety, and value.
Managing and monitoring the technical team in order to meet the company's technical strategy, product plan, and ultimately the category strategy.
Technical communication and liaison with the buying team, suppliers, quality team, and production teams.
Positively influencing all contributing aspects of the supply chain to optimize quality and food safety.
Leading factory and product process audits within the production facility and supply base.
Identifying and managing critical control points (CCPs) within production facilities and ensuring that suppliers identify and manage their CCPs correctly.
Overseeing end-to-end quality management systems within farm production facilities and among external suppliers.
Providing technical input into a category, quality management, and supplier strategies and ensuring effective implementation.
Overseeing packaging development, ensuring conformance to legislation.
Ensuring accurate nutritional information and date marking/coding.
Overseeing effective allergen management within all production facilities and among suppliers.
Supplier approval/sourcing, based on basic hygiene compliance and risk management.
Shelf-life assessment and implementation.
Managing microbiological testing, specifying the type of tests, frequency, and accept/reject criteria for both product and environment.
Improving and ensuring production efficiencies within production facilities and the supply base.
Raw material sourcing and approval: ensuring that production and suppliers source from approved raw material suppliers, and that specifications and allergen management practices are in place.
Troubleshoot customer complaints and perform root cause analyses.
Uphold international standards for food manufacturing and processing, using cutting-edge equipment, processing technology knowledge, and experience.
Key Skills:
A project management approach to the delivery of key projects.
Ability to identify problems and implement effective solutions in collaboration with your supplier base.
Well-versed in relevant legislation and the ability to play an influencing role.
Team-player attitude with the ability to work effectively within a diverse team.
Confident and able to steer decisions and principles to protect brand values.
A mindset that promotes excellence; high standards; and continuous improvement.
Ability to work effectively in a fast-paced and stressful environment.
Well-developed sensory skills; with diverse food experience and exposure.
Sound business acumen and judgment; with a problem-solving approach.
Exceptional project management; strategic development; and planning skills.
Outstanding interpersonal skills; including networking; influencing; communication; and conflict resolution.
Pro-active; innovative; and entrepreneurial approach.
Flexible; with the ability and willingness to travel.
Fluent in Afrikaans or English, with excellent verbal and written communication skills.
Excellent computer skills in all facets of use as a technical tool.
Qualifications:
BSc Food Science or BTech Food Technology degree with 10–15 years of industry experience. Relevant retail experience is required.
Understanding of high- and low-risk food processing and the correct management of cross flow.
Understanding of cold chain management and critical control factors for maintaining food products in their optimum state.
Practical experience in and understanding of different food preparation stages and processes.
Knowledge of technical processes and principles, i.e. HACCP, GMP, root cause analysis, supply chain, raw materials, allergen management, and micro and listeria management.
Proven, relevant industry experience and knowledge across a wide range of food products.
Technical product knowledge, i.e. product characteristics, raw material sourcing, manufacturing processes, and quality and safety parameters.
Knowledge of packaging functionality and application.
Understanding of environmental management and sustainability.