Banker, Relationship Prestige Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We’re passionate about creating growth in Africa, bringing true, meaningful value to our clients and the communities we serve, and creating a real sense of purpose for you.

Job Description

To deliver a quality service and manage service gaps realized by clients as they engage through the bank's various touchpoints. To deliver planned and proactive client engagements driven through holistic client reviews focused on achieving contextual client outcomes. Deepen bank-client relationships primarily focused on providing cross-pillar solutions for clients, working with the supporting product specialists to ensure holistic engagement and guidance for financial decisioning by clients.

Qualifications

Type of Qualification: First Degree

Field of Study: Business Commerce

Licenses & Certifications: FAIS Representative

Experience Required

Client Coverage

Personal and Private Banking

3-4 years of experience in sales, service, relationship management, credit applications, and financial acumen (i.e., proven sales track record in the financial service industry). Working with private banking clients with at least 1 year spent managing a portfolio.

Additional Information

Behavioural Competencies:

1. Articulating Information
2. Challenging Ideas
3. Conveying Self-Confidence
4. Convincing People
5. Developing Expertise
6. Establishing Rapport
7. Examining Information
8. Exploring Possibilities
9. Impressing People
10. Interacting with People
11. Interpreting Data
12. Making Decisions
13. Meeting Timescales
14. Providing Insights
15. Pursuing Goals
16. Seizing Opportunities
17. Showing Composure
18. Taking Action
19. Team Working
20. Understanding People

Technical Competencies:

1. Banking Process & Procedures
2. Client Knowledge
3. Client Retention
4. Client Servicing
5. Customer Understanding (Consumer Banking)
6. Risk Awareness
7. Risk Identification