Back Office Administrator

Job Responsibilities:

1. Organise, store and print company documents as needed
2. Answer and redirect phone calls
3. Handle queries from managers and employees
4. Manage large amounts of inbound and outbound calls in a timely manner
5. Follow call centre scripts when handling different topics
6. Identify customers’ needs, clarify information, research every issue and provide solutions

Candidate Requirements:

1. Ability to multi-task, set priorities and manage time effectively
2. Ability to work in a fast-paced, high-pressure environment
3. Well spoken English
4. Well presented
5. Must have reliable transport